Refund Policy
At Evotech Solutions, customer satisfaction is important to us. This Refund Policy explains when and how refunds may be issued.
Eligibility for Refunds
Refunds may be issued if a service was not delivered as described or if a technical error occurred during payment processing.
Non-Refundable Items
Digital services, completed IT services, and customized solutions are non-refundable once delivery has begun, except where required by law.
Refund Process
To request a refund, please contact us within 7 days of payment. Approved refunds will be processed back to the original payment method via Flutterwave.
Contact Us
If you have questions about this Refund Policy, please contact us at:
evotechsolutions@ebg.rw